delivery, shipping & refunds

la pet société values our local société 

 we offer free local delivery to the postcodes below. free delivery will be applied at checkout. 

3011, 3012, 3013, 3015

if you prefer to pick up your order from société hq in yarraville, just follow the check out through to payment and select “pick up.” this is free of charge.

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please note, local delivery and pick up from société hq is unavailable if an accelerated payment option is selected, such as applepay.

la pet société offers free shipping

 just spend $100 or more to receive free shipping anywhere in australia.

we ship in and around australia only. 

shipping anywhere in australia costs a standard flat rate of $13.

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our delivery partner is unable to deliver to p.o boxes. 

la pet société is a small team

 we will work hard to dispatch your order within 2-4 business days after receiving your order online. 

please make sure you enter the correct details. but if you need to amend details, please contact us at hello@lapetsociete.com and we will endeavour to amend your order before your order is shipped. 

la pet société strives for quality 

 please read the information provided on each product page to ensure of the appropriateness for your dog. each product page includes information about the benefits, suitable for, ingredients and quantity of the product. 

due to the nature of our products, we are unable to accept returns. if you are dissatisfied with your purchase, please contact us straight away at hello@lapetsociete.com and include a photo and brief description of the issue. we are a small team and will work hard to respond to your email or message within 2-4 business days.

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returns/refunds are not accepted for change of mind.

we replace items if they are defective or damaged.